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How-to guide · Feature 1.0

View and follow up the resulting CRM lead

See how a submitted enquiry becomes a CRM Lead ready for follow-up.

3 steps · Content revision 1 · Reviewed 6 September 2026

Follow these steps

  1. 1

    Submit a test enquiry

    Complete the public landing-page form with realistic contact details.

    Expected resultA new Lead is created.
  2. 2

    Open the Lead

    Find the new Lead in the CRM and review contact and attribution details.

    Expected resultThe Lead contains the captured information and campaign context.
  3. 3

    Continue follow-up

    Use the configured email, booking, callback or manual sales process.

    Expected resultThe enquiry moves directly into normal CRM operations.
Expected result

When you have finished

Website enquiries flow into a clear CRM follow-up process without manual re-entry.